Staff Product Designer

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

The Team Experience Area is primarily focused on making the admin and purchase decision maker’s experience more usable and useful. We craft the experiences of the Dropbox Admin Console in addition to collaborating with partner teams around the company as they design for team management.

This role will be focused on cross-product administration, enabling admins to purchase any Dropbox product in any configuration to ensure that team members have access to the right products to do their best work. In 2024, design will lead the evolution of the admin’s license management, billing, and product controls experiences.

Additionally, you’ll be a part of defining processes and teaching best practices for the Team Experience Area, supporting design sprints, and maintaining a high craft bar within our Teams experience!

Responsibilities

• Driving discovery and planning with your PM partner on immediate roadmaps and longer term strategies for an area team.
• Running sprints or related exercises to work quickly through synthesizing insights and solution iterations with regular contact with customers throughout.
• Executing detailed and thorough designs accounting for edge cases and technical constraints.
• Socializing and collaborating with your immediate team in addition to more broadly across Dropbox.
• Collaborating closely with other designers in the area to keep the craft quality high.

Requirements

• 8-10+ years experience in a Senior Individual Contributor role.
• Experience building products in a remote or distributed team environment.
• Comfortable with travel.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).