Head of Employee Resource Groups, Inclusive Experiences, and Communications

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

The People team are ambassadors of enlightened work, delivering meaningful experiences that empower us all to do our best work.

Role Description

This is a critical role with high visibility and impact within Dropbox. You’ll get to work on a wide range of strategic and meaningful projects that will hone your analytical abilities and people skills, while gaining significant exposure to senior leaders and key stakeholders. You will be responsible for driving successful execution of cross-functional initiatives to advance our DEI mission of “designing inclusive and equitable workplace experiences to result in optimal business outcomes and a more enlightened way of working for all”.  Dropbox has a strong DEI foundation and is currently going through a transformation to meet the needs of our changing business and external environment. 

We are seeking an exceptional leader to spearhead our DEI initiatives, including Employee Resource Groups (ERGs) and inclusive experiences, while driving strategic DEI communications. Reporting to the VP of DEI, you will be pivotal in advancing our DEI goals, ensuring our DEI efforts are cohesive, impactful, and aligned with our business objectives.

The ideal candidate is a visionary with a strong track record in DEI, capable of leading through influence and collaboration across all organizational levels. You should have extensive experience in program management, communications, and designing DEI learning and development programs.

Responsibilities

• Serve as the principal liaison for Dropbox’s ERG program, providing strategic consultation, guidance, and governance.
• Design and implement frameworks to support and elevate ERG development, including strategies, programming, and tracking mechanisms to monitor and evaluate ERG impact and ROI.
• Establish relationships with external networks and organizations aligned with our DEI and ERG objectives.
• Utilize data-driven insights to enhance inclusion throughout the employee lifecycle within a Virtual First (VF) environment.
• Collaborate with Talent Acquisition and Talent Brand to design DEI experiences that showcase the advantages of DEI at Dropbox.
• Orchestrate impactful DEI Town Halls and manage special DEI projects.

• Collaborate with the Learning & Organizational Development (L&OD) team to integrate DEI within existing programming.
• Partner with external experts to design specialized development programs supporting mentorship and sponsorship.
• Work with People Analytics to evaluate program effectiveness and apply insights to enhance DEI efforts.

• Partner with the VP of DEI to drive strategic initiatives, including annual planning, long-term vision development, and cross-functional collaboration.
• Oversee the tracking and progress of DEI objectives and key results (OKRs).
• Provide operational support for the DEI team, including budgeting and procurement processes.
• Identify potential risks and opportunities to drive strategic DEI initiatives.

• Develop and implement a comprehensive communications strategy that amplifies our DEI mission.
• Collaborate with internal and external communications teams to define effective engagement strategies and channels for DEI messaging.
• Produce engaging omni-channel content that resonates globally, emphasizing employee storytelling.
• Lead the development and publication of critical DEI documents, including Annual and ESG reports.
• Support leadership in DEI communications through key messaging, talking points, and briefings.

Requirements

• Minimum of 10+ years of experience in Communications, Talent Branding within the DEI or HR function, with a demonstrated history of leadership and strategic impact.
• Minimum of 8+ years in program management, ideally within HR/DEI or a learning function, demonstrating experience in managing complex programs and delivering end-to-end program execution. 
• Proven experience in leading and consulting ERGs and developing scalable DEI communication strategies.
• Exceptional verbal and written communication skills.
• Ability to lead through influence and build consensus-based support for DEI initiatives.
• Proficiency in data analysis and interpretation for actionable recommendations.
• Ability to manage multiple projects in a fast-paced environment.
• Bachelor's degree required.

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).