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Remote - Canada

Staff Data Scientist

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

The Product Instrumentation team is responsible for event tracking implementation and data collection across Dropbox web, desktop, and mobile experiences, and making this data available for self-serve reporting and actionable insights. This data is used by Product, Data Science, Engineering, and Leadership to monitor the health and performance of our products, and to inform optimization and long-term strategic decisions.

As part of this team, you are a curator of product data at Dropbox. You are focused on designing and building solutions to collect high quality, standardized data and transforming them into insights surfaced through dashboards, business intelligence tools, and other data platforms. You will collaborate with partner teams including Data Platform, Data Engineering, Product Engineering, and Data Science to ensure the quality and integrity of our raw event logging, enrich the data collected, and identify new ways to provide ever more valuable insights to decision makers across the organization.

Responsibilities

  • Develop and enforce best practices for tagging events, validation, and lifecycle management to maintain data consistency and availability
  • Integrate standardized event logging with downstream data pipelines and analytics tooling for insights and metrics consumption, and manage its quality at varying levels of aggregation
  • Guide product managers, engineers, and data scientists through all phases of product instrumentation, including event discovering, spec building, implementation, and validation
  • Build automated solutions to validate the quality and integrity of all product event logging
  • Devise a scalable data audit process to ensure event attributes and values map back to business objectives
  • Partner with Data Platform on a data governance framework
  • Train partner teams on how to build a healthy culture around product instrumentation

Requirements

  • 8+ years of relevant web and/or mobile apps analytics experience (bonus if familiar with subscription products), including experience designing, developing, and deploying data products to production
  • Deep familiarity with industry standard web/mobile analytics and BI tools, including but not limited to Google Analytics, Snowplow Analytics, Amplitude, Mixpanel, etc.
  • Solid knowledge of data collection practices, product instrumentation, event tagging, building data taxonomies, and how to integrate data with downstream processing and analyses
  • Ability to translate metric definitions into analytics logging requirements in clear and precise technical terms
  • Experience collaborating with technical stakeholders across Product and Engineering
  • Expertise in SQL, python, and spark to get the job done
  • Possesses a keen eye for detail and passion for driving high data quality

Preferred Qualifications

  • Familiarity with Databricks
  • Experience conducting exploratory analyses on large datasets and summarizing complex information in an easy to understand way

Total Rewards

Salary/OTE is just one component of Dropbox’s total rewards package. All regular employees are also eligible for the corporate bonus program or a sales incentive (target included in OTE) as well as stock in the form of Restricted Stock Units (RSUs). 

Current Salary/OTE Ranges (Subject to change):
C$175,100 - C$206,000 - C$236,900

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage*
  • Retirement Savings through a defined contribution pension or savings plan**
  • Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
  • Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
  • Protection Plans including Life and Disability Insurance*
  • A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support 

Additional benefits details are available upon request.
 
*Where group plans are not available, allowances are provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

 

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Other open positions

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.