Backend Product Software Engineer, DocSend Platform

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description

As a Software Engineer on the DocSend Platform team, you will play a key role in tackling the scalability challenges we face as DocSend rapidly grows. We own the foundation that enables DocSend to scale in a reliable and performant manner, and work with Dropbox teams to leverage their infrastructure when beneficial. Our team highly values ownership, customer focus, and continuous improvement – you’ll thrive in our team if you enjoy having the opportunity to innovate and make a huge impact quickly. 

Technologies we work with include a Ruby on Rails web app running on Heroku with a PostgreSQL DB, Redis, background workers, Elasticsearch, and some AWS services like S3 and DynamoDB.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Take ownership of features end-to-end
• Research, architect, implement, and help drive innovative solutions
• Actively share knowledge and document insights to support continuous team improvement and collaboration
• Act as a mentor throughout the software development process
• Partner and collaborate with other functions and teams across both Dropbox and DocSend

Many teams at Dropbox run Services with on-call rotations, which entails being available for calls during both core and non-core business hours. If a team has an on-call rotation, all engineers on the team are expected to participate in the rotation as part of their employment. Applicants are encouraged to ask for more details of the rotations to which the applicant is applying.

Requirements

• BS (or higher, e.g., MS, or PhD) in Computer Science or related technical field involving coding (e.g., physics or mathematics), or equivalent technical experience
• 5+ years of software engineering experience
• Solid CS fundamentals with strong problem-solving skills
• Proven track record of shipping impactful features, end-to-end
• Experience or interest in scalability, performance, reliability, monitoring and observability
• Required: Ruby on Rails experience

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).