Staff Technical Program Manager, Engineering Operations

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Engineering team is working to simplify the way people work together. They’re building a family of products that handle over a billion files a day for people around the world. With our broad mission and massive scale, there are countless opportunities to make an impact.

Role Description

Dropbox is seeking an exceptional Technical Program Manager (TPM) to join our team. As part of Engineering Operations, you will lead engineering-wide programs for some of the highest priority initiatives at the company. You will collaborate with cross-functional teams to define and execute on clear roadmaps, drive alignment with product and company priorities, and own the end-to-end execution of your programs. The ideal candidate will be deeply technical, detail oriented, and comfortable using their influence to drive results with a sense of urgency and ownership. As a senior leader on our team, you will report directly to the Head of Engineering Operations.

Our Engineering Career Framework is viewable by anyone outside the company and describes what’s expected for our engineers at each of our career levels. Check out our blog post on this topic and more here.

Responsibilities

• Program Leadership: Drive the development, alignment and execution of various strategic engineering initiatives, defining clear roadmaps and ensuring successful delivery. Be able to manage ambitious timelines, proactively identify and mitigate risks, and lead the successful execution of complex, cross-functional engineering programs.
• Stakeholder Management: Cultivate strong relationships with stakeholders at all levels of the organization to foster alignment and drive collective success. 
• Technical Excellence: Apply your deep technical expertise and domain aptitude to drive innovative solutions across various engineering programs.
• Exceptional Communication: Expertly communicate across all levels of the organization, and be able to regularly communicate and present to executive leadership on behalf of your team.
• Leading Through Influence: As a strong leader, you will collaborate effectively with cross-functional partners across Engineering, Product Management, Design and Marketing to successfully influence decisions and drive results. You will use your technical acumen and operational excellence to help the team achieve their ambitious OKRs, while influencing senior leaders by building strategic relationships and aligning on shared goals.

Requirements

• 10+ years of Technical Program Management experience in a related industry
• Bachelor’s degree in Computer Science, Engineering or equivalent years of work experience 
• Strong technical experience in building distributed systems, platforms and products at scale 
• Experience managing large, cross-functional programs with expert program management skills
• Excellent written and verbal communication skills, comfortable presenting in large groups and handling high-pressure communication with the executive team
• Solid technical aptitude with an ability to understand technical architectures and speak to system design, reliability & scalability challenges, and design tradeoffs 
• Must have a thorough understanding of the software development lifecycle
• Detail oriented, with the ability to thrive in a fast paced environment with ambitious priorities

Preferred Qualifications

• Expertise in program management tools and software (e.g., Jira, Airtable, Asana, etc.)
• Experience building infrastructure platforms, search systems and AI/ML products
• Experience leading high performing technical program management teams
• Experience leading company-wide programs to improve Engineering efficiency and execution

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).