Staff Product Designer

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

• Work closely with Product, Engineering, and other cross-functional partners in and outside of the Platform team to build high quality foundational experiences that are coherent across Dropbox’s product offerings.
• Identify and drive initiatives that have high value to our business and our customers. 
• Ensure excellent Product Design craft in your own work and across the organization, working with our talented Design Directors, Product Designers, Brand Leads, Research Leads and Content Designers to highlight and focus us down on sweating the right details for our customers.

Responsibilities

• Problem Opportunity & Framing; Proactively discover line of business or product line level opportunities whose justifications are extremely challenging. Bring clarity and insight to problems that are highly ambiguous by integrating novel user, business, and technical constraints into a compelling narrative.
• Ownership; of initiatives and projects that you proactively define, with the partnership and support of Design Leadership Team and Platform leadership. When you encounter barriers, you unblock the team by assessing and eliminating the root cause, including recommending process and scale improvements.
• Execution; Work across the entire design organization to ensure that the quality of craft execution and our design practices are to the high standards that our business and customers expect. 
• Strategy; Create strategic vision work and influence strategic action for entire product line or business units. Create plans that are coherent, persuasive, and leveraged to instill broad alignment and action.
• Interaction Design; Define highly durable, company standard UX solutions for challenging problems. You are able to develop innovative patterns that set a new standard for interaction across a line of business or product suite.
• Collaboration; Help break down silos within and across functions and influence others to reach the best outcome for Dropbox. Engage in productive conflict with thoughtful questioning and have the courage to state your point of view.
• Key partners; Design Leadership Team, Extended Design Leadership Team, Platform team leadership & cross-functional collaborators

• 8-10+ years experience in a senior Individual Contributor role. 
• Experience building products in a remote or distributed team environment.  
• Demonstrated portfolio of shipping amazing customer experiences that have made a significant impact on business and customer metrics.

• Exceptional interaction design skills, including prototyping and systems design.
• Deep organization and execution capabilities, especially in areas of influence and collaboration with multiple stakeholder groups
• Excellent written/verbal communication - an engaging storyteller. Proven ability to hold conversations on design with executives and external industry leaders.
• Experience in design thinking methodologies to lead teams toward customer centered outcomes