Director, New Products, Office of the CEO

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

Responsibilities

• Define and drive the product vision, strategy, and roadmap for new product initiatives, ensuring alignment with Dropbox's overall business objectives.
• Build, mentor, and manage a high-performing cross-functional team, including engineering, product, and design professionals, that embodies Dropbox's values, enjoys working together, and takes pride in building outstanding products.
• Collaborate closely with stakeholders across the company, including executive leadership, to ensure successful deployment and adoption of those products.
• Lead the discovery, definition, and prioritization of product requirements, working closely with internal stakeholders to understand their needs and pain points.
• Establish and track success metrics and key performance indicators to measure the impact and effectiveness of those new products.
• Develop and maintain a deep understanding of the competitive landscape, industry trends, and emerging technologies in the productivity space.
• Launch new products externally to customers after successfully testing the product and finding product-market-fit, and iterate on the product to increase its effectiveness and expand its value proposition.

Requirements

• 10+ years of product experience in a medium/larger software company and/or early-stage startup experience
• Prior experience working on 0 → 1 products from ideation to PMF to eventual scale in an innovative and fast-paced environment, ideally as a founder.
• Strong product sense and experience in turning ambiguous problems and big ideas into a product strategy and executing it flawlessly with the right balance of speed and quality.
• Technical proficiency and effectiveness in working closely with engineers; familiarity with ML/AI technologies is a plus.
• Empathy for customers and passion for building products that evoke joy, delight, and trust with a deep commitment to product craft and practice.
• Strong communicator with the ability to convey clarity, salience, and urgency to teams, partners, and executives. Skilled at building consensus, listening well, and driving hard decisions. Adept at maintaining a fast pace, taking responsibility for setbacks, and sharing praise with the team.
• Experience working on SaaS products that have a self-serve and enterprise sales strategy is a plus.

Preferred Qualifications

• Excellent at communication; capable of rallying a team around the same cause and act as an evangelist for the product

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).