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Remote - Canada

Lead Product Designer, New Products

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.

Role Description

The Dash team is on a mission to organize workflows. We are building a daily-use AI centric productivity tool that lets the user seamlessly search across all their apps, and automatically organizes an individual and teams’ content and context. We want to help customers instantly find, triage and get assistance on what they need to take action on—across any ecosystem.
 
As the Lead Designer on OTC (Organize the Cloud) Managed Foundation team, you will play a key role in bringing Dash to Enterprise customers. Initially your team will own delivering IT Admin tooling and deployment experiences, to help them enable their teams to adopt our new AI-product. Your team will also drive creating admin-tailored takes on the core Dash experiences.
 
You’ll collaborate closely with all other teams across OTC and across all of Dropbox to craft seamless end-to-end journeys that touch almost every aspect of the Dash and Dropbox experience. On your team you will work closely daily with your PM, Eng, and Researcher partner to define the needs and experiences for IT Admins at large enterprises. You will be a central part of the go-to-market motions of Dash, and frequently interact with key stakeholders across Dropbox. Across the Dash Design team, you’ll also play a key role in defining processes, teaching best practices, and elevating the craft bar. 
 

Responsibilities

  • Setting direction for the product: driving product-market-fit exploration and longer term strategies for a 0-1 product.
  • Plan and design features for IT Admins that give them the control they need to safely and responsibly deploy, use, and get value from AI-powered tools to hundreds and thousands of users on their team
  • Guiding the immediate development process: planning roadmaps with your PM partner and partnering closely with engineers and Research.
  • Regularly meet with top stakeholders for the go-to-market motions for Dash, and represent the broader Design team and IT admin experiences in those forums.
  • Running design sprints or related exercises to quickly synthesize insights, iterate on solutions, and evaluate with regular customer contact throughout.
  • Executing detailed and thorough designs accounting for edge cases and technical constraints.
  • Socializing and collaborating on your work—with your immediate team, in addition to more broadly across Dropbox.
  • Mentoring members of our team in methods, craft, communication, and socialization.
 

Requirements

  • 5+ years of UX-related work experience, with 1+ year of experience in a 0→1 environment (leading projects from discovery through shipping/iteration).
  • Clear, compelling presentation and communication style.
  • Steadfast empathy for our users, a burning curiosity in their lives and problems
  • Excellent product design strategy and interaction design skills including some experience with prototyping.
  • Demonstrated skills for collaborating closely with other designers, researchers, product managers, engineers, and other cross-functional stakeholders across organizational boundaries.
  • Ownership mindset with a bias towards action, helping to drive teams and projects forward.
  • Culture builder with excitement around building trusting and collaborative environments
#LI-DNI

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage*
  • Retirement Savings through a defined contribution pension or savings plan**
  • Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
  • Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
  • Protection Plans including Life and Disability Insurance*
  • A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support 

Additional benefits details are available upon request.
 
*Where group plans are not available, allowances are provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

 

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Other open positions

Our Research & Design team crafts delightful experiences that make people's lives easier. We're a close-knit, collaborative group, guided by a highly iterative user-centered design process. Combining research, data, and thoughtful critique, we're discovering needs and solving fundamental problems that impact work and life for millions of people around the world.