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Remote - Canada

Staff Product Manager, New Products

Company Description

Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.

Team Description

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.

Role Description

Product managers set the vision for our growing family of products. We’re responsible for guiding multidisciplinary teams toward a common goal: shipping high quality products and creating business value. As advocates for both our users and our business, the best product managers balance a range of functional perspectives and empower their teams to do great, high impact work.
 
As a Staff Product Manager, you will lead a cross-functional squad to develop a strategy and execute against a set of priorities to bring our new AI-powered product, Dash, to market for enterprises. You’ll be working closely with engineers, designers, data scientists, and researchers to craft user experiences. You’ll also work closely with sales, business development, and customer support teams to support go to market programs. You’re used to rolling up your sleeves - getting on the phone with our users to spend time with them, understand their problems, and work hard to make sure we can delight them. The role has high leadership visibility and a tremendous amount of scope. It requires a mix of product sense, competitive analysis, relentless execution, and well-honed customer judgment, as well as excellent cross-team communication. 

Responsibilities

  • Be the voice of the customer. Many of our teams will look to you to channel user feedback and input. You should be the user champion - spending time with them, obsessing about their issues, and working with the team to turn friction points into delightful moments.
  • GTM Strategy. You’ll be working closely with a wide array of customer-facing stakeholders - sales, company leadership, customer support, product marketing, and you’ll be integral to driving our GTM strategy for our new product line for enterprises. 
  • Build a set of robust features that make it easy to roll Dash out to Enterprises - delighting IT admins, and team champions along the way. Lead and guide product discovery and direction for a fast-moving cross-functional team of engineering, design, analytics, and user researchers.
  • Lead and guide product discovery + direction for a fast-moving cross-functional team of engineering, design, analytics, and research. 
  • Realize big, impactful initiatives from start to finish, articulating a vision, gathering and scoping requirements, planning and coordinating development, and shipping iterative improvements.
  • Make data-informed decisions. Know how you’re measuring success before starting any project. Obsess over your KPIs. Know when to commit more or less resources.
  • Communicate clearly and crisply with leadership stakeholders and drive alignment across multiple teams in scrappy ways.

Requirements

  • 5+ years of experience delivering highly successful and innovative software products, min 3+ years working with B2B SaaS companies.
  • Nice to have: you’ve brought a successful B2B SaaS product to market
  • Entrepreneurial drive and demonstrated ability to achieve stretch goals in an innovative and fast-paced environment, while building extensible and scalable solutions. You can turn ambiguous problems and big ideas into a roadmap of features, experiments, and research with minimal guidance
  • Flawless product craft and product intuition; expert in balancing user and business impact as well as short- and long-term impact
  • Build alignment and listen well, but can also drive hard decisions, framing the different options and tradeoffs. 
  • You push the pace. You’re used to rolling up your sleeves and lead from the front
  • Create wonderful culture: you take blame and pass the praise. People love working with you
  • Proven ability to lead teams and work cross-functionally in a highly collaborative environment
  • Ability to analyze and use quantitative and qualitative data to inform decisions
  • A deep understanding and empathy for consumer and business users — you love building products that make our customers feel joy, delight and trust
  • You’re a strong communicator, with an ability to influence with cross-functional collaboration skills.
 

Benefits

Dropbox is committed to investing in the holistic health and wellbeing of all Dropboxers and their families. Our benefits and perks programs include, but are not limited to:

  • Competitive medical, dental and vision coverage*
  • Retirement Savings through a defined contribution pension or savings plan**
  • Dropbox provides a Flexible PTO Policy in addition to your statutory holidays allowing you to unplug, unwind, and refresh
  • Dropbox also provides exclusive additional paid time off for all FTE employees across the Globe, in addition to any relevant statutory holidays
  • Protection Plans including Life and Disability Insurance*
  • A Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
  • Parental benefits including; Parental Leave, Fertility Benefits, Adoptions and Surrogacy support, and Lactation support 

Additional benefits details are available upon request.
 
*Where group plans are not available, allowances are provided
**Benefit, amount, and type are dependent on geographical location, based upon applicable law or company policy

 

Dropbox is an equal opportunity employer. We are a welcoming place for everyone, and we do our best to make sure all people feel supported and connected at work. A big part of that effort is our support for members and allies of internal groups like Asians at Dropbox, BlackDropboxers, Latinx, Pridebox (LGBTQ), Vets at Dropbox, Women at Dropbox, ATX Diversity (based in Austin, Texas) and the Dropbox Empowerment Network (based in Dublin, Ireland).

Other open positions

Our Product team advocates for our users and our business, setting the vision for our growing family of products. We use data, research, strategy, and empathy to guide multidisciplinary teams toward a common goal, balancing diverse perspectives and empowering our teams to do great work. As we scale globally, there’s plenty of space for you to grow alongside us and simplify life for millions of people around the world in team that always focuses on we, not I, and creates delightful products that are worthy of trust.