Remote - US; Remote - Canada
Partner Marketing Manager
Company Description
Dropbox is a special place where we are all seeking to fulfill our mission to design a more enlightened way of working. We’re looking for innovative talent to join us on our journey. The words shared by our founders at the start of Dropbox still ring true today. Wouldn’t it be great if our working environment—and the tools we use—were designed with people’s actual needs in mind? Imagine if every minute at work were well spent—if we could focus and spend our time on the things that matter. This is possible, and Dropbox is connecting the dots. The nearly 3,000 Dropboxers around the world have helped make Dropbox a living workspace - the place where people come together and their ideas come to life. Our 700+ million global users have been some of our best salespeople, and they have helped us acquire customers with incredible efficiency. As a result, we reached a billion dollar revenue run rate faster than any software-as-a-service company in history. Dropbox is making the dream of a fulfilling and seamless work life a reality. We hope you’ll join us on the journey.
Team Description
Our Marketing team sets product positioning and strategy, manages product launches, and gathers customer insights. We’re responsible for maximizing our products' potential, in order to delight our users and help Dropbox grow. We partner with teams across the company, including Product, Sales, and Engineering.
Role Description
Responsibilities
- Help build and execute strategy for the Dropbox experience, driving subscriber growth and revenue for the company
- Generate customer, market, and competitive insights from research and analytics to identify new business/product opportunities and develop more effective strategies, value props/positioning/messaging, and go-to-market plans
- Develop personalized onboarding and activation programs across surfaces to help connect users with product value that best addresses their needs and pain points
- Partner with Product, Design, Engineering, Data Science, Growth, and Content Design to build best-in-class product experiences that drive deep engagement and customer retention
- Leverage user insights and competitive intelligence to craft compelling positioning, messaging, and narratives that effectively communicate our value proposition and differentiate it from other products in the market
- Drive awareness and adoption of new and existing features that best meet user needs in partnership with Product, Growth, and Integrated Marketing teams
- Lead go-to-market strategy and execution for launches, migrations, and deprecations, and shape how we communicate the product vision to customers
Requirements
- 4+ years of relevant experience in Product Marketing, ideally in a B2B, tech, or SaaS focused role
- Exceptional collaboration and interpersonal skills, with experience influencing stakeholders without authority, driving alignment, and working cross-functionally with Product, Design, Engineering, Data Science, Research & Insights, Pricing & Packaging, and Marketing teams
- World-class storytelling and written/verbal communication skills, with the ability to distill complex concepts into clear, concise messaging that’s easy for users to understand
- Strong growth mindset and intellectual curiosity, with a willingness to learn, flex into new areas, and continuously improve
- Deep empathy for both cross-functional partners and end users, with strong customer-centricity and experience serving as the voice of the customer
- Ability to think strategically and navigate ambiguity, with experience breaking down broad, complex problems and thinking about them in a structured way
- Analytical and data-driven, with experience generating qualitative and quantitative insights and using them to inform strategies and decision-making
- Proven self-starter with a bias for action and can-do attitude to get things done
- Bachelor’s degree or equivalent work experience; MBA a plus
Total Rewards
- Competitive medical, dental and vision coverage
- (US Only) Competitive 401(k) Plan with a generous company match and immediate vesting
- Flexible Time Off/Paid Time Off, paid holidays, 11 Company-wide PTO days, Volunteer time off and more
- Protection Plans including; Life Insurance, Disability Insurance and Travel benefit plans
- Perks Allowance to be used on what matters most to you, whether that’s wellness, learning and development, food & groceries, and much more
- Parental benefits including; Parental Leave, Child and Adult Care, Day Care FSA (US Only), Fertility Benefits (US Only), Adoption and Surrogacy support and Lactation Support
- Mental Health and Wellness benefits
- Free Dropbox space for your friends and family
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Our Marketing team sets product positioning and strategy, manages product launches, and gathers customer insights. We’re responsible for maximizing our products' potential, in order to delight our users and help Dropbox grow. We partner with teams across the company, including Product, Sales, and Engineering.
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